Today I resolved a very critical issue faced when using QuickBooks software. Though, not really a common problem as the client has been using the software for five(5) years without complaint, if it does happen, you can’t access a company’s data file on the server at the same time another user is logged on.

This type of problem is knowns as Error 202 – when QuickBooks database server manager on local company stopped working; QBDB Manager is no longer running, cannot connect and detect logged on users online.

Request For Our Accounting Software Service

For over 5 years, I have implemented QuickBooks for more than 152 companies under Retail, Manufacturing, Oil & Gas, Real Estate & Construction, Travels, Hospitality, Corperatives, NGOs, Financial & Service Sectors.
  • Mbaire Services Nigeria Ltd(Construction)
  • Future Assured(NGO)
  • Doheney HR Services(HR)
  • Biddel Oil & Gas Limited (Oil & Gas)
  • System Intelligenz Limited(Contractor)
  • MagTech Information Security (IT)
  • Infusion Cakes Nigeria (Bakery)
  • Landmark Centre (Event Centre)
  • Mountain Ice Travel & Tour (Travels)
  • BTS System (Service)
  • Logos Travel Support & Solutions Ltd (Travels)
  • Germaine Auto Centre (Autos)
  • BD Consult (PR)
  • Starlight Nigeria (Retail)
  • Temple Private School (Education)
  • C. Charles Resources Limited (IT consulting)
  • Adeniyi Coker Consultants Limited (Real estate and construction)
  • The Nigerian Economic Summit Group (NGO)
  • Value Mart Supermarket (Retail)
  • Transweb Bureau De Change (Financial Service)
  • Wakanow Travels (Travels)
  • Vektro Food Limited (Manufacturing & Retails)
  • Orient Petroleum PLC (Oil & Gas)
  • Plus More

Aside from that, the folder containing your company’s file is not shared and not more than one user can access it at the same time.

Here is how I resolved this problem:

  • Trace all the QuickBooks file extension and add ‘.old’
    • For instance, on the file that ends in .ND or TLG, you should rename and make .ND.old & .TLG.old
  • Follow these steps
    • Go to Cpanel and click Administrative tools
    • Double click on Services
    • Look for QuickBooksDBxx, right-click and select properties. (XX represents your QuickBooks version)
    • Startup Type = Manual
    • Log On = Select ‘Local System Account’ and uncheck ‘This account’
    • Recovery; First Failure (Take No Action), Second Failure (Restart This Services). and Subsequent Failure (Restart This Services)
  • Launch your QuickBooks Database Server Manager, and click Database Server

If the status is running, then your challenges have been fixed.

Connect with us on: info@accountingsoftware.com.ng

Recent search terms:

  • qbdbnmanagr not running (1)
  • quickbooks database server manager stopped (1)

What Business Owners Are Also Reading:

Written by