Today I resolved a very critical issue faced when using QuickBooks software. Though, not really a common problem as the client has been using the software for five(5) years without complaint, if it does happen, you can’t access a company’s data file on the server at the same time another user is logged on.
This type of problem is knowns as Error 202 – when QuickBooks database server manager on local company stopped working; QBDB Manager is no longer running, cannot connect and detect logged on users online.
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For over 5 years, we have implemented QuickBooks and Sage 50 for several companies under Retail, Manufacturing, Oil & Gas, Real Estate & Construction, Travels, Hospitality,Legal, Co-operatives, NGOs, Financial & Service Sectors.- Mbaire Services Nigeria Ltd(Construction)
- Chisco Transport Limited(Transport)
- Lounge38(Hotel and Bars)
- CTRL System Technologies Limited(Procurements)
- Aristokrat 360 Limited(Creative & Media Agency)
- Alpha Pharmacy (Health Care & Supermarket)
- Ericsson Nigeria Multipurpose Co-operative Society (Co-operatives)
- Fastanet Limited (ICT and Security)
- Britanic Maritime (Maritime Service)
- CEO Business Limited (Salary Advance, Credit Finance and Loan)
- OneHealth Pharmacy (Health Care)
- Widdi Pharmacy (Health Care)
- Olpharm Pharmacy (Health Care & Distributor)
- Hawkes Legal(Legal)
- Kantessa Limited(Fashion Store)
- OPI Nigeria International Limited (Oil & Gas Servicing)
- Zenilum Company Limited (Oil & Gas Servicing)
- Extol Security Services Limited (Security and Guard Services)
- Lilygate Hotel(Hospitality)
- Benstel Nigeria Limited(Bottle Water Production & Distribution)
- Paraclete Nigeria Limited (Bottle Water Production & Distribution)
- Lakia Construction Limited (Real Estate Development)
- Josien Holdings Limited(Distribution)
- Aisha Buhari Foundation (Futured Assured)(NGO)
- Doheney HR Services(HR)
- Insights Limited(Health Consultant)
- Biddel Oil & Gas Limited (Oil & Gas)
- System Intelligenz Limited(Contractor)
- MagTech Information Security (IT)
- Infusion Cakes Nigeria (Bakery)
- SCERA Nigeria (NGO)
- M.D School (Private School)
- Travel Options (Travels)
- Logos Travel Support & Solutions Ltd (Travels)
- Melcurt Nigeria Limited (Oil and Gas Engineering and Pipeline Construction)
- Starlight Nigeria (Retail)
- Temple Private School (Education)
- Value Mart Supermarket (Retail)
- Transweb Bureau De Change (Financial Service)
- Vektro Food Limited (Manufacturing & Retails)
- Orient Petroleum PLC (Oil & Gas)
- Plus More
Aside from that, the folder containing your company’s file is not shared and not more than one user can access it at the same time.
Here is how I resolved this problem:
- Trace all the QuickBooks file extension and add ‘.old’
- For instance, on the file that ends in .ND or TLG, you should rename and make .ND.old & .TLG.old
- Follow these steps
- Go to Cpanel and click Administrative tools
- Double click on Services
- Look for QuickBooksDBxx, right-click and select properties. (XX represents your QuickBooks version)
- Startup Type = Manual
- Log On = Select ‘Local System Account’ and uncheck ‘This account’
- Recovery; First Failure (Take No Action), Second Failure (Restart This Services). and Subsequent Failure (Restart This Services)
- Launch your QuickBooks Database Server Manager, and click Database Server
If the status is running, then your challenges have been fixed.
Connect with us on: info@accountingsoftware.com.ng
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