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  1. […] At the end of the loan tenor, account officers send a payment notice to the customers with the amount due but customers, upon a request for a statement of account, discovers that there was a difference in balances following the non-recognition of some payments. In order to trace the differences, the accounting officer contacted the bank for a statement to cross-check and found credits that were missing in the statement. These had been going on for long until we propose an application called “Bank Statement Pro.” […]

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